There is a need to know what HAS been on the property and what IS happening on the property 24/7/365 and have it recorded and saved in the “cloud” for retrieval at your request and needs. Here is a list of thoughts from experience that you will be able to know about.
Let’s start with, are you getting what you are paying for?
- What is your security guard[s] doing or not doing, night and day, sleeping, playing on their phone, sitting in their car, leaving the post, just doing nothing?
- What is your night patrol doing or not doing, checking all the doors or a camera walk?
- What is your day porter doing or not doing, avoiding particular clean up issues?
- What is your landscape company doing or not doing, leaving a mess, blowing into drains and stopping them up, filling tenant’s dumpsters?
- What are your maintenance people doing or not doing, really fixing the problem or temporary patching?
- What is your repair or other contractors doing or not doing, hit and miss repairs?
- What are your night cleaning crew doing or not doing or are they even showing up?
This list is just a starter of what we have seen and watch for.